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Account & Data DeletionWhat's the difference between deleting data and deleting my account?
Recidy offers two options: Delete data removes all your organizations and files but keeps your account active so you can continue using Recidy. Delete account permanently removes both your data and account - you lose access and cannot sign in again. Choose based on whether you want a fresh start or to leave Recidy completely.
Can I recover my account or data after deletion?
No. Both deletions are permanent and immediate. If you delete your data, all organizations and files are permanently removed. If you delete your account, everything including your login access is removed forever. Neither can be recovered.
Is my data deleted immediately?
Yes. Your data is removed from active systems immediately. Backups are purged within 30 days. Any data required by law (e.g., tax records) may be retained for the legally mandated period.
What happens to my subscription when I delete?
Can I export my data before deleting?
What if I'm part of a shared organization?
If you're the owner and delete your data or account, the organization is removed for all members. If you're a member and delete your data or account, you're removed but the organization continues for others. Consider removing yourself from shared organizations before deleting.
Can I delete my personal organization?
Your personal organization is your default account and cannot be deleted individually from the organization details screen. This protects your primary account from accidental deletion. However, your personal organization is included when you delete your data or delete your entire account from your profile settings.
I can't access the app. How do I delete my account?
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Features & UsageWhat is Recidy?
Capture receipts and supplier invoices, import supported bank statements, and turn them into organised financial records. Review details, understand your spending, and create customer invoices while keeping source documents connected. Workflows depend on platform, permissions and enabled features.
Can I import bank statements?
Import supported bank statements and review the resulting transactions. Supported formats and review steps vary; check the import flow for your statement.
What automation is available today?
Current automation helps turn supported documents into records for review. Further financial-intelligence capabilities are being developed.
How does receipt scanning work?
Recidy suggests key details from supported receipts and supplier invoices. Review and correct the extracted information before saving. Results depend on the document and format.
Can I use Recidy for both business and personal records?
Yes. Recidy works for personal, household, freelance, and small business records. You can create separate organizations so documents and related expenses stay grouped correctly.
How many team members can I invite?
Check the current offer in the app for your organisation’s member limit and how it is counted. For help with this feature or your subscription, contact
info@recidy.com.
Is my data synced across devices?
Can I export my accounting records?
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Getting StartedDo I need to provide payment information for the free plan?
What's the difference between personal profile and organization?
Your personal profile is your default account for personal records. Organizations are separate workspaces for businesses, projects, or shared household records where you can invite team members.
Is Recidy available on desktop?
You can access records through Recidy’s browser experience. Browser workflows are currently more limited than the mobile app.
Open Recidy in your browser.